Naturopathic medicine is a distinct system of health care. It is an art, science, and practice of preventing, diagnosing, and treating conditions of the human mind and body. Naturopathic doctors work with their patients to prevent and treat acute and chronic illness and disease, restore health, and establish optimal fitness by supporting the person's inherent self-healing process, the vis medicatrix naturae.

Naturopathic doctors take a minimum of three years of pre-medical studies with a bachelor’s degree requirement, followed by four or more years of graduate education at one of seven recognized colleges of naturopathic medicine. The Association of Accredited Naturopathic Medical Colleges (AANMC) was established in February 2001 to propel and foster the naturopathic medical profession by actively supporting the academic efforts of accredited and recognized schools of naturopathic medicine. The education encompasses basic medical sciences, naturopathic principles and therapeutics, and 1,500 hours of supervised clinical experience. In regulated (or licensed) states and provinces across North America, graduates must also pass rigorous standardized exams to qualify to practice. Currently, 26 jurisdictions, including the District of Columbia, Puerto Rico, and the U.S. Virgin Islands have licensing or registration laws for naturopathic doctors. Licensed naturopathic doctors must fulfill state-mandated continuing education requirements annually, and will have a specific scope of practice defined by their state’s law.

No. NDs are not opposed to invasive or suppressive measures when these methods are necessary. Ever since the discovery of antibiotics and vaccinations, conventional medicine has saved countless lives. There are times when there is no substitute for conventional care, for example, emergent health issues, surgeries, and cancer treatment. NDs may refer patients to a specialist to receive conventional care and treatment if necessary and often work in collaboration and conjunction with many other health professionals in order to provide the best comprehensive care for patients.

Naturopathic doctors are trained extensively in drug-herb and drug-nutrient interactions to avoid any potential adverse side effects and will provide you with safe treatment recommendations. It is helpful to always keep your doctor fully informed of all medications, supplements, and herbs that you are taking.

No. Although Katherine Jones, ND, LLC treats primary care concerns, we cannot be your primary care provider for insurance purposes. I do not have a 24/7 answering service for emergency concerns after business hours, and I do not reserve openings for same-day walk-in appointments. I encourage patients to establish care with a local primary care physician for conventional needs that may arise.

New patient visits typically last 90 minutes and will include a complete health history, physical exams, and an initial treatment plan. The goal of our initial visit together is to understand your complete health picture and establish a solid foundation for a long-term approach to your health and wellness.

The frequency of visits varies by patient and depends on the complexity of the case and health goals set during the initial appointment. Typically, patients see me once a month for 3-6 months, then go bimonthly, once every 3-4 months, and do occasional check-in or maintenance appointments throughout the year as needed.

Yes. Intake paperwork and consent forms are completed electronically in your secure online account.

Please complete all intake paperwork and consent forms at least 48 hours prior to your initial appointment.

​Please note that Katherine Jones, ND, LLC reserves the right to cancel your initial appointment if you have not completed the intake paperwork and consent forms at least 48 hours prior to your appointment time.

Katherine Jones, ND, LLC provides access to an online pharmacy called Fullscript. You will receive an email after your first appointment with your prescription. You can access Fullscript with this link.

If purchasing supplements over the counter, be aware that Amazon carries some of these supplements illegally which increases the risk they are counterfeit. Many over-the-counter supplements have also been found to have much higher levels of contaminants, heavy metals, allergens, fillers, binders, dyes, and chemicals than pharmaceutical-grade products purchased through a healthcare provider.

Visit this link and log in to access your medical records.
Within 2 business days of your appointment, you will receive a list of all dietary, lifestyle, and supplement recommendations on CharmPHR. Lab results are accessible on CharmPHR after reviewing them with Dr. Jones.

Message your request to me for a letter of medical necessity using CharmPHR. If a specific form is required by your health insurance company please attach this to the message. A completed form or letter will be emailed to you in CharmPHR within 10 business days.

It is important to provide the best care possible and doctors cannot legally give out advice for someone who is not an established patient. I would be delighted to treat your family/friends. Just ask them to make an appointment.

I understand that you pay a lot of money for an insurance policy and want to use it to cover lab work. I will give you a complete list of conventional labs that I recommend along with cash-pay pricing for those labs via Rupa Health, which offers significant discounts over insurance prices. You are welcome to take this list of labs and visit with your conventional provider to request they be run through insurance. I do not have referrals in place to attempt to have labs covered by insurance. The best practice is to use a provider you already have an established relationship with.

Functional Medicine/Specialty labs are often not covered by insurance and those details will be explained during your visit if functional labs are recommended.

Lab results are sent to me when they are complete. Turnaround time ranges from 3-25 days depending on the processing time of the test. Labs will be available on the Charm patient portal after you have reviewed them with me at a return visit.

Yes, basic screening lab work can be ordered outside of a visit via Rupa Health. You will receive an electronic invoice via Rupa Health for the cost of the labs.

I would be happy to review outside lab work that is done between appointments and go over the interpretation during an office visit. Please have your clinic fax the lab work to Katherine Jones, ND, LLC at 866-372-1710, or upload the results to CharmPHR.

Please note I will not review the lab work and send interpretation over messaging. That will require an appointment.